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That's why at NorthBay Computer Systems, we combine Good Old-Fashioned Service with Cutting-Edge Know-How to get you up and running and keep you there.
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LOOK what people are saying about us!
John and I sat down and shared a hazelnut coffee this morning, inside of my wife's Acer S7 Laptop. It smelled delicious. (John isn't a fan of hazelnut)
Having once worked in desktop support as an MCSA/MCSE, I entered into our meeting armed only with the desperate knowledge that I lacked a star screwdriver and time was of the essence. It was 7am... WHO IS OPEN AT 7AM??? These guys are.
As the clamshell case was cracked open, we looked at one another across the workbench as only two seasoned IT professionals could. There was death in the room, we were certain of it. Partly because we could smell it... again, hazelnut.
Miraculously, after tearing down the patient, cleaning it off, and patching it back up; wouldn't you know it? The darn thing booted. Never mind that the guts had been corroded by acid and sugar, that the backspace key no longer functioned, or that the HDMI out was shot -- IT BOOTED. Hell, the touchscreen even worked.
It was enough to take a clean backup and order a replacement.
Thanks John, you helped turn my doctoral student's dissertation tragedy into nothing more than an expensive anecdote. You are appreciated.
Ian A | San Francisco